OUR SERVICES
Ring size is as important as the ring itself. A graceful and comfortable fit will enhance the bond to that elegant ring. RAD JEWELRY will not give up until you are satisfied in all aspects, therefore we offer free resizing to your non-engraved or engraved ring one time free of charge within the first 60 days of receipt of your product. Custom or modified products (special orders that have been designed and/or produced to customer specifications) are not eligible for free resizing.
For further information, you can read our Return Policy by clicking here. Should you need further assistance, please do not hesitate to contact our Customer Service by sending an email to info@radjewelry.se or calling +46 760 170 900. Our team will assist you gladly!
Jewelry is delicate and requires extra care while in delivery. Rad Jewelry offers complementary & insured shipping on all orders for loss or damage in transit. Once the order leaves our premises, you will be provided with a tracking number to track your delivery.
We recommend you to open your package and inspect it for damage and the contents. If you detect any damage please file a damage claim and reject the receipt of the delivery.
If you are not satisfied with your order, you are welcome to return your item to Rad Jewelry either for a refund, resizing, engraving or repair request. Submit return order form which can be filled just in a couple of simple clicks. Print it out and send it back with the item. Once the return order form is submitted, you will receive the instructions to your email address on how to proceed with the return. Please read through our return policy before sending the item back to us.
Rad Jewelry recognizes the importance of the special moment you treasure, especially with each detail that matters therefore a stylish & free gift box is sent to you with your purchase.
Rad Jewelry stands out in the sector with an attractive lifetime warranty. Wedding or engagement ring is a purchase of a lifetime, therefore we want to assure that you receive the top quality product with a satisfying guarantee. Lifetime warranty applies to all Rings , because we are confident about our products. In case of any manufacturer’s defect, Rad Jewelry will examine the product and will gladly repair it for you. Please refer to our return policy for more details.
Rad Jewelry understands the need for perfection in every little detail when the special moment is near. Ring size is as important as the ring itself and we stands by you when you need it the most.
Feel free to order a free ring sizer by clicking here or simply write us an email to info@radjewelry.se including your name and your address with a subject “Order a ring sizer”.
Our experts will assist you on the decision to make for that special occasion. Let us know if you would like to hear a second opinion or a suggestion and experienced professionals will be more than happy to assist you! Asking an expert feature can prove itself really practical as you are able to determine criteria like price range, occasions and type of jewelry. Professionals will look into every little detail and will share their thoughts with you. To submit a request click here, it will only take a few minutes.
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How to Redeem Your Coupon Code
Participate in campaigns via our newsletter or take part in Facebook campaigns via our Facebook Fan page to get coupons.
Redeem Coupon
– Only one coupon can be redeemed per order.
– Coupons can only be redeemed before the order is completed.
– A coupon cannot be exchanged for cash.
Validity
– Gift coupons are redeemable for a limited period of time only. The period of validity can be seen on the coupon or the respective campaign.
Returns
– It is generally possible to return articles purchased with gift coupons.
– If, for any reason, you would like to return an article purchased with a gift coupon, you will receive your additional payment in the form of a credit to your account.
Coupons and Discount promotions
– We offer you numerous promotions for different occasions the whole year round.